Last Updated: July 6, 2026
1. Data Collection and Use Practices
St. Jude’s Hauling and Junk Removal Services, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our services, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us, the choices you make, and the products and features you use. This may include names, phone numbers, email addresses, mailing addresses, contact preferences, and information about the property and requested services necessary for providing our services.
We may also collect your phone number and SMS consent preferences when you voluntarily opt in to receive text communications.
2. Privacy of Personal & Property Information
St. Jude’s Hauling and Junk Removal Services, LLC understands the personal nature of the information customers share with us when scheduling a job. We implement robust administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and availability of all personal and property information we create, receive, maintain, or transmit.
- We only use or disclose personal and property information as necessary to provide our services or as authorized by you.
- All staff are trained on the confidential handling of personal and property information.
- We maintain confidentiality agreements with third-party vendors, such as donation partners, disposal facilities, and moving partners, who may handle your information.
3. SMS Communications & TCPA Compliance
We comply fully with the Telephone Consumer Protection Act (TCPA) and A2P messaging requirements.
By providing your phone number and opting in through our forms, you consent to receive text messages from St. Jude’s Hauling and Junk Removal Services, LLC, which may include appointment reminders, estimate confirmations, on-the-way notifications, and occasional service-related messages.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly.
We will not send SMS messages using automated dialing systems or prerecorded messages without your prior express written consent where required.
We maintain an internal Do-Not-Call list and honor all requests to be added to it immediately.
4. Data Security and Encryption
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
All data transmitted between your browser and our servers is encrypted using industry-standard TLS/SSL protocols. Data at rest, including sensitive customer and job information, is encrypted using AES-256 encryption.
Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
5. User Rights and Data Access
Depending on your location and applicable law, you may have certain rights regarding your personal information:
- The right to request access and obtain a copy of your personal information.
- The right to request rectification or erasure of your personal information.
- The right to restrict the processing of your personal information.
- The right to data portability.
6. Cookie and Tracking Policies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
We do not use tracking technologies in a manner that would compromise the confidentiality of customer or property information.
7. Third-Party Data Sharing Practices
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We do not sell your personal information to third parties.
Any sharing of customer or property information is limited to what is necessary to fulfill your requests and is governed by confidentiality obligations with our vendors.
8. Data Retention Policies
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, licensing, or state recordkeeping requirements for hauling and junk removal businesses).
9. SMS Opt-In Data Protection (CRITICAL COMPLIANCE NOTICE)
We do not sell, rent, or share SMS opt-in data or phone numbers with third parties or affiliates for marketing purposes.
Your SMS consent is used solely for communication with St. Jude’s Hauling and Junk Removal Services, LLC and is not shared with any external parties except as required to deliver messaging services (e.g., messaging providers), and only under strict confidentiality obligations.
10. Contact Information for Privacy Inquiries
If you have questions or comments about this notice, or wish to exercise your privacy rights, you may contact us at:
St. Jude’s Hauling and Junk Removal Services, LLC
Email: sjhaulingva@gmail.com
Phone: (703) 713-5622